职位名称: country program manager 工作地点: 北京
职位类别: 市场 招聘渠道: 社会招聘
工作职责:

 

Description

Xiaomi is one of the fastest growing and most disruptive companies in the mobile internet era. Country Program Managers will play an important role in maintaining and improving on our existing businesses in launched countries. They need to excel in tasks ranging from understanding our local Mi Fans’ needs, monitoring inventory fluctuations, adjusting sales forecasts to improving customer support service quality, implementing new local payment methods and conducting other creative campaigns to create buzz in the market. Essentially being the “mini GM”, CPMs are the key point of contacts when it comes to ensuring business excellence and constantly exceeding expectations and delivering a WOW user experience to our Mi Fans.

Responsibilities:

-       Work very closely with cross-functional teams (NPI, Logistics, After-Sales, Customer Support, Accessories, Social Media, Mi.com, hardware team) to ensure operational excellence in each area

-        Develop relationships with Mi Fans, listen to their feedback and work with product teams to implement them

-       Produce weekly reports with key business metrics

-       Set weekly sales strategies and manage operations of each sale

-       Be the user experience advocate for the country and empathize with users’ needs

-       Build a brand reputation and maintain our buzz with different marketing activities

-       Support GMs’ B2B fulfillments and look after partners’ satisfactions

-       And more

工作要求:

Qualifications:

- BA/BS from a top local university with 3+ years of operational experience, consumer internet or e-commerce experience a plus

- Fluent Mandarin and English; Local country language and experience a plus

- Former consulting or investment banking with TMT focus a plus

- Strong analytical and business process re-engineering skills along with a maniacal attention to details

- Ability to think “outside the box” and solve problems on the fly

- Desire to operate in a “hands on” role and embrace “can do” attitude

- Very organized and efficient, capable of operating successfully in unstructured environment

- Entrepreneurial spirit, not a "corporate person" and very outgoing, positive, likeable, presentable, humble and naturally capable of easily interacting with others

  申请职位

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